Contact Us2025-03-20T15:45:22+00:00

Contact Us

Have questions about our home care services? Contact us today to discuss your care needs and find the right support for you or your loved one.

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Frequently asked questions

Answers to Common Questions About Our Home Care Services

Will my carer help with household tasks?2025-03-20T15:36:15+00:00

Yes, carers can assist with light housekeeping, laundry, meal preparation, and errands.

Can home care be short-term or temporary?2025-03-20T15:35:53+00:00

Yes! We provide short-term care for post-hospital recovery, respite care, or emergency situations.

How often can I receive care?2025-03-20T15:35:34+00:00

Our care plans are flexible—you can arrange daily, weekly, or 24/7 live-in care, depending on your needs.

What types of care do you offer?2025-03-20T15:35:21+00:00

We offer a range of home care services, including:
Personal Care – Bathing, dressing, and hygiene support
Dementia Care – Specialist support for memory loss conditions
Companionship – Social interaction and emotional support
Palliative & End-of-Life Care – Compassionate care in difficult times
Medication Support – Help with reminders and administration
Meal Preparation – Ensuring nutritional needs are met
Respite Care – Short-term relief for family caregivers
Disability Support – Assistance for individuals with physical or learning disabilities
Shopping & Errands – Help with groceries and daily tasks
Emergency Care – Immediate assistance when needed

Can I choose my carer?2025-03-20T15:34:37+00:00

We take great care in matching carers to clients, considering personality, needs, and preferences. While we can’t always guarantee the same carer every time, we aim for continuity in care as much as possible.

What areas do you provide care in?2025-03-20T15:34:21+00:00

We provide home care services across Reading, Newbury, and the surrounding areas in Berkshire and Oxfordshire.

How do I know if home care is right for me or my loved one?2025-03-20T15:40:59+00:00

If you or your loved one need help with daily tasks, mobility, or specialist support (such as dementia care) but wish to remain at home, home care is an excellent choice. Our team can discuss your needs and recommend the best care plan.

What is home care, and how does it work?2025-03-20T15:40:59+00:00

Home care is personalised support provided in the comfort of your own home. It includes personal care, companionship, medication support, meal preparation, and more. Our carers visit at scheduled times or provide live-in care based on your needs.

How do I apply for a job at Ivy Care?2025-03-20T15:38:55+00:00

Visit our Careers page to view current openings and apply online.

What are the working hours like?2025-03-20T15:37:50+00:00

We offer full-time, part-time, and flexible shifts, including live-in care opportunities.

What training do you offer for carers?2025-03-20T15:37:31+00:00

We offer comprehensive induction training, specialist dementia training, and ongoing professional development.

Do I need experience to work as a carer?2025-03-20T15:37:18+00:00

No experience is required—we provide full training. If you’re compassionate and dedicated, we’ll equip you with the skills needed.

Do I have to commit to long-term care?2025-03-20T15:37:00+00:00

No, our care plans are flexible and can be adjusted as your needs change.

Is home care covered by funding or benefits?2025-03-20T15:36:46+00:00

Some clients may qualify for Local Authority funding, NHS Continuing Healthcare, or personal health budgets. We can guide you through the funding options available.

How much does home care cost?2025-03-20T15:36:29+00:00

The cost of care depends on the level of support needed, visit duration, and frequency. Contact us for a personalised care plan and pricing details.

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